The Alira Therapy mobile application is developed and operated exclusively by Alira Family Therapy Group, Inc.
- Randomized System Identification Code: The mobile application utilizes a generated, non-identified system code to authenticate software connectivity. This code contains no names, medical data, email addresses, or Protected Health Information (PHI).
- Secure HIPAA-Compliant VPC Transmission: System identification codes and software status tokens are transmitted directly to a secure CRM database hosted inside a HIPAA-compliant Virtual Private Cloud (VPC) environment.
- Separation from Clinical Records: Formal clinical records, medical charts, and intake documents are maintained separately in our clinical practice domain and Electronic Health Record (EHR) infrastructure. Software activity in this mobile application does not store or modify clinical PHI.
| Data Metric | Technical Handling | Primary Purpose |
|---|---|---|
| Random System ID Code | Generated device/app instance code sent via HTTPS/TLS | Connects app state to the VPC CRM system without exposing user identity. |
| Protected Health Info (PHI) | NOT COLLECTED | No clinical notes, diagnoses, or medical records are collected or stored in the app. |
| Personal Identifying Data | NOT COLLECTED | No personal contact details, addresses, or phone numbers are requested by the app. |
| Third-Party Ad Tracking | NONE | We do not sell data, run advertisements, or use cross-app tracking SDKs. |
Because the mobile application does not maintain user accounts, passwords, or personal profiles, there are no personal user files stored within the app software. Software data rights operate as follows:
- System Code Reset / Unlinking: Uninstalling the application or clearing app data permanently removes the local system identifier code from your mobile device.
- CRM Identifier Invalidation: To request the manual unlinking or removal of a system ID code from our VPC CRM database, you may email hello@aliratherapy.com with your request.
All communication between the mobile software application and our servers is protected using encrypted HTTPS/TLS channels. Our database infrastructure operates within a HIPAA-compliant Virtual Private Cloud (VPC) environment configured with AES-256 encryption at rest, strict network firewalls, role-based administrative access limits, and mandatory Multi-Factor Authentication (MFA).
For questions regarding software data mechanics or mobile application compliance, please contact: