Privacy Policy & Notice of Privacy Practices

1. Our Commitment to Your Privacy

At Alira Family Therapy Group, Inc. ("Alira"), we are committed to upholding strict confidentiality and protecting your health and personal data. This policy outlines our privacy practices across our clinical operations, website (www.aliratherapy.com), and associated digital services. Your clinical data is secured within encrypted electronic health records (EHR) hosted within an enterprise Microsoft 365 environment employing multi-factor authentication (MFA) and strict administrative controls.

2. Mobile Application Privacy

The Alira Therapy Mobile Application provides specialized tools for clients and clinicians. Mobile application data—including login credentials, session interactions, and device metadata—is handled under enterprise encryption standards.

• Data Collection: Mobile analytics are limited to application stability, diagnostics, and essential functionality. We do not track location data or share user app activity with third-party data brokers.
• Separate App Terms: For complete details regarding mobile app permissions and data processing, please view our dedicated Mobile Application Privacy Policy.

3. Clinical Disclaimer

The content provided on this website and mobile platform is for informational and educational purposes only. It is not a substitute for medical or mental health evaluation, diagnosis, or treatment. Accessing this site or app does not establish a formal therapist-client relationship. If you are experiencing a crisis, please dial 988 or contact emergency services immediately.

4. Notice of Privacy Practices (HIPAA)

In compliance with HIPAA regulations, Alira Family Therapy Group, Inc. uses and discloses Protected Health Information (PHI) for:

• Treatment: Delivering, coordinating, and managing family and individual mental health care.
• Payment: Processing claims, invoicing, and coordinating with third-party payors.
• Healthcare Operations: Quality assessment, peer reviews, and operational auditing.

Client Rights: You maintain the right to inspect, copy, or request amendments to your health records, obtain a list of non-routine disclosures, and restrict certain uses of your PHI.

Download Our Full Notice of Privacy Practices (PDF)

To review the comprehensive disclosure of your HIPAA rights, psychotherapy note protections, and legal obligations, please download our complete NPP document.

5. Contact Information

For questions or privacy inquiries regarding Alira Family Therapy Group, Inc., please contact our Privacy Officer:

6. SMS Communication & Opt-Out

By opting in to SMS messaging, you consent to receive appointment reminders and administrative texts from Alira. You may reply STOP at any time to opt out. We never sell or share mobile numbers with third parties for marketing.